Refund policy

All products may be returned for store credit within 30 days of original purchase. Products must be unopened and in like-new condition. Return shipping will be at the buyer’s expense. All items returned must include a copy of the receipt, your e-mail address, shipping address, and phone number. We appreciate your understanding.

Also, fabric that has been cut (I.e., any/ all yardage or other measurable good cut off the bolt/ spool/ roll) is non-refundable.

Since all Arrow Sewing Furniture is shipped directly from the manufacturer, customers who purchase it will need to contact the manufacturer directly to discuss returns.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
We do not offer refund on any/ all yardage cut off the bolt. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.